Breakfast of Champions June 02 2014, 0 Comments
"I had a facial by Sherry. That was it. Just a facial. I didn't feel taken care of, or pampered. It felt like she was just going through the motions. For that much money, I expect to feel at least a little effort put into it."
Pretty much our worst review in the internet stratosphere and it's about me! Thank goodness there's only one. : )
I strive to give 110% every time, but may have had a bad day four years ago! I shudder at the thought + have reached out to Chloe S. to remedy the situation.
We always want you to love the time you spend with us, that's why we guarantee our work. If we miss the mark, let us know within a week of your service and we will do our level best to make it right.
And please keep reviewing us!
As we learned from KMS California's Alan Earnshaw at the Santa Monica Academy February 2010, feedback is the breakfast of champions. xo